Effective Date: 2024/12/11
Welcome to Shenzhen Oriphe Technology Co. Ltd.!
Thank you for visiting our website. These Terms and Conditions (“Terms”) govern your use of our website, and by accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.
1. Introduction
These Terms govern your use of our website, www.oriphe.com (the “Site”), operated by Shenzhen Oriphe Technology Co. Ltd. (“we,” “us,” “our,” or the “Company”). By using the Site, you agree to be bound by these Terms and any other legal notices or terms published on the Site. These Terms may be updated from time to time, and it is your responsibility to check for changes.
2. Services Provided
We specialize in custom promotional goods, including but not limited to company gifts, employee gifts, client gifts, brand creation, and branded merchandise. We design and manufacture promotional products tailored to your specific requirements and needs. Our products and services are available for individuals and businesses who seek high-quality promotional items for corporate giveaways, events, branding, or internal use.
3. Account Registration and Security
To place an order or access certain features of our Site, you may need to create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
4. Orders and Pricing
All product prices listed on the Site are in USD (or specify the relevant currency), unless otherwise indicated. Prices are subject to change without notice. A formal quotation will be provided to you before you place an order.
- Order Acceptance: All orders placed through the Site are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies in product or pricing information, or issues with payment authorization.
- Order Customization: Once you have confirmed and placed your order, customization details (such as logo, design specifications, quantities, etc.) cannot be altered without prior written consent from us.
- Minimum Order Quantities: Certain products or customization options may require a minimum order quantity (MOQ), which will be specified on the product page or in your quote.
- Shipping and Delivery: Shipping charges and delivery times will vary depending on your location, the quantity of the order, and the shipping method chosen. Delivery estimates are provided in good faith, but we cannot guarantee specific delivery dates. Any customs or import duties for international orders are the responsibility of the customer.
5. Payment Terms
Payments for orders must be made in full before production begins, unless otherwise agreed. Accepted payment methods include credit card, bank transfer, and other payment options as indicated on the Site. Payments are processed securely through our payment provider, and we do not store sensitive payment information.
- Payment Processing: By providing payment information, you confirm that you are authorized to use the payment method and that you agree to pay the charges associated with your order.
6. Intellectual Property
- Ownership of Content: All content, including text, images, logos, graphics, product designs, and other materials, available on the Site is the property of Shenzhen Oriphe Technology Co. Ltd. or its licensors and is protected by copyright and other intellectual property laws. You may not use, copy, or distribute any content from the Site without our prior written consent, except for personal, non-commercial use.
- Customer Designs: By submitting designs, logos, or other materials to us for customization, you confirm that you have the legal right to use and distribute those materials, and you grant us a non-exclusive, royalty-free license to use them for the purpose of fulfilling your order.
7. Return and Refund Policy
- Defective or Incorrect Products: If the products you receive are defective, damaged, or not as ordered, you must contact us within [insert number of days] days of receipt to request a return or replacement. We may require photos or other documentation to verify the issue.
- Custom Orders: Custom or personalized products (including but not limited to products with logos, custom text, or unique designs) are generally non-refundable, unless the item is defective or the mistake is on our part.
- Refund Process: If eligible for a refund, the amount will be credited back to the original payment method. Refunds are typically processed within [insert number of days] days.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Shenzhen Oriphe Technology Co. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site, the purchase of products, or the provision of services, even if we have been advised of the possibility of such damages. Our total liability is limited to the amount paid for the products or services that gave rise to the claim.
9. Indemnification
You agree to indemnify and hold Shenzhen Oriphe Technology Co. Ltd., its affiliates, officers, employees, agents, and contractors harmless from any claims, losses, liabilities, and expenses (including legal fees) arising out of your use of the Site, your breach of these Terms, or your violation of any applicable laws.
10. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law principles. Any disputes arising from or related to these Terms shall be resolved through binding arbitration, and the venue for arbitration shall be in Shenzhen, Guangdong, China.
12. Changes to the Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated. It is your responsibility to review these Terms periodically. Your continued use of the Site after any changes to these Terms constitutes your acceptance of those changes.
13. Contact Information
If you have any questions about these Terms, our products, or services, please contact us at:
Shenzhen Oriphe Technology Co. Ltd.
Address: 10-1B, Jinglongyuan, Futian District, Shenzhen
Phone: 123-456-7890
Email: [email protected]